Getting a double eyelid is a tiny dream I’ve had since 16. My mum has it but my sis and I don’t. So I finally decided after procrastinating for so many years. I am glad that the planning did not turn out as complicated as I thought it would be. If you are like me who is lazy, you probably should consider engaging an agency to help you. In part 1, I will talk about my experience with DocFinderKorea.
DocFinderKorea is a Medical Tourism agency in Korea, they exist to help ease the inconveniences you might have from day 1 to the end of your journey.
Many people are curious about the procedures and they asked me a lot of questions. I will try to be as detailed as possible.
Let me walk you through step-by-step
DocFinderKorea can be engaged via email@example.com
The conversation started with an enquiry email about the surgery fees, I also attached a photo of myself in the email for online assessment. √ Their rate of response is quite impressive, they will get back to you within 3-4hours. √ They converse well in English. They will not disclose the name of the clinics at the start. This is not the final price as they will give tax refund and may also give a discount.
They will request for your details. Such as your name in the passport, date of birth, country and phone number. After you provide these details, they will disclose the information of these clinics. Are you able to guess who they are?
After much consideration, I chose Banobagi‘s non-incisional double eyelid surgery with ptosis correction. The next step is to transfer them the deposit (USD 300) and send them your travel details (arriving and departing date and time). They will send you a link to a portal to see all the before & after surgery photos (I tried to re-access it, but it is broken now).
They will ask whether do you have a preferred doctor, it is ok if you don’t, they will recommend. They will make an appointment with the clinic on your behalf according to your schedule (at least this is what they told me).
So what happened was.. ×they changed my schedule. What I requested fits perfectly into how I want to spend my day but this change brought me inconveniences as I have to drag my heavy luggage around waiting for check-in (13:30). I guess when you are not a rich customer that spends a lot, you get pushed back.
On the actual day 29th of March, DofinderKorea provided a free airport pick-up to my Airbnb accommodation. The driver dropped us at the ×wrong location, about 2 streets away from the correct address. Finding the location isn’t the difficult part, I mean google map is very useful but the cold wind is not a joke.
All aside, on administration part, DocFinderKorea opens a group chat on WhatsApp (you can use another app) to communicate with me. These are the reminders and things to take note before surgery.
At about 1430, Kate arrived below my Airbnb apartment. Kate is the road manager aka Nanny who will take care of all your needs throughout the entire journey. So she picked me up (together with my boyfriend and my mum) to Banobagi via taxi and yes it’s free.
Consultation with Banobagi
So Banobagi’s building has several storeys, the operation room is located in the basement. I waited in the lobby at level one for them to call my name. They brought me to level 2 for consultation but Dr Lee was extremely busy I almost waited for an hour beyond my appointment time. So in between, there are other helpers who will talk to you regarding the fees and the mode of payment. The doctor is not the one discussing with you the type of eyelid you want because they are very busy. After I have made my payment and discussed on the type of eyelid (I picked tapered – in out fold which is narrow at the start and wider at the back), I will have to change my outfit into the surgery robe and the waiting game begins again……..
Finally I saw Dr Lee but the brief consultation with him was in haste. The consultation wasn’t a sloppy one (Dr Lee has good judgement and he is very confident) but as a paying customer, I still hope that they can spend a little bit more time on explanations and provide more suggestions.
In the surgery room
It’s my first time going into an operation room. The room is packed with beds and equipment. Rooms are partitioned with movable hospital curtains. On my way in, the nurse told me not to look into other surgery room in case I am gross out by the bloody scene, she also used her folder to block my vision.
So I was given local anaesthetic and they also put me to sleep (not a deep one). I can feel my eyelids are being stretched. It’s a very weird feeling. Half of my brain was aware that I am having surgery and the other half of my brain was dreaming. The nurse woke me up, led me to a corner with a bed and gave me an ice bag. Then I fell asleep again. Kate waited outside until I felt better and was able to walk, then she brought me back to my accommodation via taxi again, yes it is free.
This is how swollen my eyelids are on Day 0.
And this is the free pumpkin juice and medication DocFinderKorea provided
Stitch removal and my last day in Seoul
I had my stitches removed on the 5th day after my surgery. I only have two knots, one at each eye so the removal is not painful but I do feel a bit of pain when the nurse try to pull it out from my skin.
On my last day, DocFinderKorea provides free airport transport from my accommodation but I forgot about it. The whole trip is quite packed, I flew to Jeju after my surgery and I went to Seokcho after I had my stitches removed. So most of the time I wasn’t in Seoul. The thing that upset me is that DocFinderKorea ×did not send me a gentle reminder about the pick-up, they did not even tell me the time of pick-up throughout the whole preparation. I have to check-out by 12 pm and my flight home is past midnight. It feels like after I am done with my surgery, they don’t really care about me. Furthermore, in the WhatsApp chat they ×blamed me for not telling them that I took an airport train myself.
How much is the cost of the surgery (after tax deduction and discount)?
Ans: [Non-incisional Double eyelid surgery & Ptosis correction = KRW??] – [10% discount=KRW??] = KRW2,826,166 (SGD3635.98) + [Bank transfer of deposit USD300 = KRW341,834 = SGD477.18 (includes cable charges, bank commission, currency exchange, agent’s bank charges) ] – [Tax refund = KRW220,000 = SGD280]
In short, I spent SGD3,833.16 for the surgery.
How would I rate the service provided by DocFinderKorea?
Ans: One thing I am sure is that they recommend reliable clinics to their customers. They are multi-linguistic so communication is never a problem. But when it comes to aftercare services, my experience with them is not pleasant. So I will give them 3.9/5
Banobagi is fine. The nurses are nice and attentive. They will keep reassure you that everything is going to be ok.
Is the surgery painful?
Nope. Not at all. Unless you are afraid of needles. But the moment when I have to open my eyes after the surgery is done, I felt huge resistance brought by the swelling of the eyelids. This will cause some discomfort and in my own words, it is a bit painful. The anesthetics made me feel nauseous and dizzy, this feeling is worst than the pain.
Drop me a comment if you have any questions.
If you are interested in my recovery process, you can read part 2/2 here (in progress).